Сколько вам нужно ожидать, что Вы будете платить за хорошее pin up
Сколько вам нужно ожидать, что Вы будете платить за хорошее pin up
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Бонусная система – достаточно сильная, правда, приветственный бонус мог бы быть в свой черед получше.
We contacted the casino to clarify the required documents and verify the player's account. Shortly after, the casino resolved the issue and paid the player. The complaint was marked as resolved.
We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
After several emails and complaints to the casino, his verification had been reset and he was able to redo it, leading to his withdrawals being processed. The issue had been successfully resolved and the complaint had been marked as 'resolved' by us.
When you deposit money it happends a lot that you have to wait hours/days before you have it on you're account.
The player from Japan had deposited funds using Mifinity but was unable to withdraw through the same method. He had been instructed by the casino to deposit and withdraw in virtual currency, but the casino later disallowed such a transaction. The player had been left with no available methods to withdraw his winnings.
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The casino then confirmed that the withdrawal of the disputed amount had been processed and paid, and the player confirmed receipt of the funds. However, the player reported that their account was subsequently limited for betting and blocked by the casino.
After he had engaged with our Complaints Team and provided necessary communication records, we had contacted the casino on his behalf. The casino eventually acknowledged the issue and credited the deposit to the player's gaming account. The player had confirmed the resolution, expressing gratitude for our intervention. The complaint was then closed as 'resolved'.
Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.
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The player from Germany has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked the complaint as resolved.
You can send us a letter to [email protected] with the subject "casinoguru". Tell us an email address from your account and maybe more details about difficulties you've met. We'll пинко try to find where was the problem.